Troubleshooting

Common issues and how to resolve them.

• 401 Unauthorized — Check that your API key is correct and includes the rk_live_ prefix.
• Model not found — Verify the model ID is spelled correctly. Call GET /v1/models to list configured models, then check GET /v1/model-catalog for current availability.
• Timeouts — Large requests may take longer. Consider streaming for better responsiveness.

Still stuck? Email [email protected] and we’ll help you troubleshoot.